Remove the rear access door. All lights blink In this error condition, the following light pattern displays on the product control panel:. Wait until the warm-up period completes before you continue. Remove any protective tape from the cartridge. Clear any paper jam Follow these steps to remove any jammed paper from the product. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the right, and then to the left.

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If the test page does not printcontinue with the next solution. Reset the printer Follow these steps to reset the product, and then photsmart a self-test report. Remove and clean each cartridge one at a time. Free Driver and Software Download, Firmwa Please use the product number and serial numbers of the new product to validate warranty status.

Unable to determine warranty status.

Please make a different selection, or visit the product homepage. Make sure there is enough clearance behind the product for the holder to feed properly. Wait until the carriage moves to the far right side of the product and is idle and silent before proceeding. Product sold without warranty: A clean, lint-free cloth, or any cloth that potosmart not come apart or leave fibers.


Blinking Lights on the HP Photosmart D Printer Series | HP® Customer Support

Contact Phootsmart Support to schedule a repair or replacement. Carefully remove any jammed paper and bits of torn paper from the rollers inside the product. Replace the cartridge Follow these steps to replace the cartridge. Blinking lights The lights on the front of the product can be on, off, or blinking flashing. This product was sold by a third party. Please verify your product is powered on and connected, then try again in a few minutes.

HP Photosmart D5100 Printer series

If the carriage is in the home position the far right side of the productdiscontinue the steps in this procedure and skip to Step four: Reinsert the stack of paper into the tray until it rests gp the rear edge of the tray. Is my Windows version bit or bit? Remove the rear access door. Follow these steps to perform a power reset to try clearing a false paper jam error.

This product has been exchanged for a new or refurbished product.

Blinking Lights on the HP Photosmart D5100 Printer Series

Remove the paper jam carefully because it is possible to damage the product when removing paper from the front. Free Driver and Software Download, Fi If you have completed all the steps listed above and are still experiencing a problem, continue to the Service the printer section at the end of this document.


This process can take several minutes depending on the number of warranties being checked. Modify your browser’s settings to allow Javascript to execute.

A non-HP or a used cartridge is inserted in the product. The quality of the paper can also make a difference.

The product might go through a brief warm-up period. HP is compiling your results. Clear any jammed paper Follow these steps to clear any jammed paper from the product.

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How to print a self-test report Make sure that plain white paper is loaded in the input tray.